Ketamine HCL Crystals have no delivery guarantee offered by us and no refund for money sent for Ketamine HCL Crystals and no reship in case of seizure. The Ketamine being shipped from Hong Kong is from Pakistan. It is sent to Hong Kong from Pakistan and then reshipped from there. So quality is the same as of the Ketamine which is shipped from Pakistan. Our only guarantee is of product quality. Wer can't offer 99 Percent Purity in often cases. Purity level for Ketamine HCL Crystals would be from 85 to 95 percent mostly. In case there is any qiality issue please contact us within 2 days after receiving the product. Complaints would not be listened to if they are older than 2 days after delivery.